Business Answering Service

An effective business answering service requires PAs to act on behalf of a company as their clients’ first point of contact. With virtual office services you can get in touch with your PAs throughout the working day. By building up an excellent knowledge of your business service when answering your calls, your PAs will constantly improve the virtual office services we provide. Continuous communication will ensure that call handling queries that your customers may have are dealt with effectively and your PAs have the correct information at hand for expert call handling. At KBVO our PAs ensure that all procedures are followed and that any specific requirements are followed, providing the UK's best business answering service. Our PAs are happy to take sales orders on your behalf as you are able to establish the appropriate call handling and inbound procedures you wish to put in place.

Call Handling Service

Your chosen call handling service must be a professional service with experienced staff who are equipped to deal with various services. Your PAs should enhance your image. We understand that your callers must feel comfortable with whom they are talking to. This is why KBVO provides UK based services. Our PAs are experienced in a call handling service environment, trusted, friendly and entirely dedicated to you; making a real difference to the lasting impression of your company on your callers. Staff turn over is not an issue at KBVO as each PAs has the skills to help their assigned clients and it gives them added job satisfaction to see their abilities being appreciated (see testimonials).

Your call handling service can reduce the problem of abundant employment issues such as planning for illness, peak times of call volume and holidays as well as all those associated costs. KBVO ensures business answering services of the highest quality, our virtual office services bring a wide variety of benefits to your company.

Some useful bits of information:

How do I divert my phone...?

How do I get me messages...?

How do I set up my service...?



0800 083 2223
(from landlines)

0333 200 2505
(from mobiles)


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