Business Information Line Service
£10.00+VAT per month
There are times that you want to update your customers about your new service or a special promotion, announcement, changed address or contact details etc.. You can run an automated information line which will run constantly for the length of time you need. This information line can have the ability for people to leave message so that you can collect details or just to have the announcement running all the time. You can place your message on by yourself or you can ask one of our professional PAs to do this for you. You would just need to provide the script. The script can be amended by our PAs at any time. Just send us the new script.
You may not already have a telephone answering service with us but this doesn't stop you having just an information line. If you just need the line in place without any other service there is a 12 month minimum service period. This is paid for in advance.
Examples of use:
Product Launches: Your line explains the product in detail, release date and requests callers details to forward further information or to call them if they would prefer to speak to someone. This way you can cost effectively capture details to build your database of new customers.
Product recalls can be a pain but with the exact details announced there is no mistakes made by your staff or having them being put under pressure to "explain in detail" what to do by upset customers all day long. Capture their details (name, number and email etc..) if they require further information.
This can be added to any KBVO package