Physiotherapist Telephone Answering and Online Diary Management Service
Just one of our satisfied Physiotherapist Clinics testimonial :
"We have been using KBVO for two years now and it has made a HUGE difference to our practice. Our phone is always answered so no more lost business enquiries. My PAs are extremely friendly and go that extra mile to provide our patients with all the information and assistance they need." Nicky Sharp Osteopathy Clinic
There is nothing worse than when you are with a patient, in your treatment room, and your phone is ringing and ringing but you can't go and answer it. Sure you may get away with stopping the treatment for a few minutes but this isn't the best way to show you care for your clients.
Time for you to relax and know that all your calls, while you are treating a client or if you are not available, are being answered by your name PAs. PAs who understand your requirements and will book your clients, new and existing, into the best (and available) appointment slot. Not only can your PAs do this but they wil also alert you of this new appointment by sms or email as soon as it has been booked. Your new team will ensure appointments are scheduled efficiently while at the same time meeting your clients needs.
Your clients will enjoy the ease of booking or amending their appointments rather than leaving messages and waiting for you to get back to them. Stop clients going to other clinics!
Your Telephone Answering and Diary Management Service will:
- Capture every call (and screen out unwanted and sales calls)
- Book appointments (Initial Consulations and Follow-on Treatments)
- Amend appointment slots for clients
- Call / text patients to remind them of their appointments (reduce "forgot about it" excuses)
- Use your existing diary system or set up an online diary for you
- Take general messages for you / your Physio's and relay immediately
- Manage multiple Physio diaries and also multiple clinics where neccessary
As your PAs become part of your trusted team you will be able to concentrate on developing your business because your daily operation of answering calls and taking bookings etc. will be managed and taken care of.
You can trial our online diary for free as well as our personalised telephone answering service. This gives you an excellent opportunity to establish the value you can get from using this type of virtual office support.
Feel free to call us on 0800 955 6488, we can answer all your questions and set up your trial service. If you would like to speak with any of our exisiting clients please just ask. We are proud of our service and our customers!