Letting Agents Telephone Answering Service

When you are running your Letting Agency you need to be totally flexible. You must be able to handle multiple tasks all at once, however, answering calls when you are already with landlords or tenants and when you are driving is asking a bit much.
We have an excellent grasp on your requirements as we support Letting Agents in locations such as Aberdeen, Glasgow, Edinburgh, Sunderland, Leeds, Cardiff, Manchester, Birmingham, Nottingham, Norfolk and London.
As landlords are very important to your daily business and growth it is important you are able to spend time with them to ensure they are given a high level of customer service. Equally it is vital that every tenant enquiry that comes in is utilised effectively and every option for letting a suitable property is taken.
When you are with your clients then you must focus your attention and not be interrupted by ringing phones. Equally you need to be able to have immediate notification of important calls.
Your Telephone Answering Service with your assigned Personal Assistants gives you peace of mind as we can support the following:
  • Answer calls in your company name.
  • Establish with each caller whether they are a landlord or tenant
  • Enquire why they have called
  • Capture new Landlord details and their Property data: How many properties, size of properties, requires sourcing of tenants or fully managed service etc..
  • Ensure all requirements for tenants are take:  3 bed, budget £330pcm, Fully Furnished, entry 1st of next month, available for viewings after 3PM each day.
  • Send all details to you immediately (or for certain calls you can have the call transfered to your mobile!).
  • Summarise all calls again at the end of the day so you can ensure all opportunities have been dealt with.
As a personalised service is given to each of our clients we do have other client requirements which we carry out. This is the reason the service works well as your callers see your PAs as an extension of your business.
To find out how you can trial your personalised Letting Agents Telephone Answering Service please call us now on 0800 083 2223 or click here to complete your Free Trial Form and one of your new team will call you.


0800 083 2223
(from landlines)

0333 200 2505
(from mobiles)