Successful and growing company which required support due to increasing demands to meet clients and constantly being out of the office. Calls were being missed and opportunities lost.

KBVO provided support by assigning 3 named PA’s who became “part of the team” as they learned the requirements of not only the client but also what questions were asked by new and existing callers. This allowed each call to be dealt with by the personal assistants as the client would have herself.

This solution allowed the client to gain trust and confidence in her new team members which gave her the freedom to leave the office but still have the knowledge and control of what was happening when the “office” was not physically manned.