UK’s leading provider for virtual office solutions and services, KBVO provides excellent quality of phone answering services as you would expect from a nationally promoted brand and award winning service. Our virtual office solutions and services cover everything from inbound call handling, Additional business lines, virtual 01 and 0207 and 0208 numbers, online diary management to providing prestigious UK businesses addresses. Our professional and friendly PAs pass all messages immediately through to you using e-mail, SMS text, fax or pager or call transfer (mobile and landline).
With your Telephone Answering Service you are assigned the same PAs to answer your calls. This ensures that the knowledge built up about your PAs is always there. We want to always ensure you quality, continuity and trust in our service.
Your assigned PAs work from 08:30hrs to 18:00hrs Monday to Friday. Out with these hours you have a personalised voicemail message specifically for your business, as part of your service. This can have any script which is put on by your PAs (continuity of the same PAs answering your phone etc.). Voicemail Messages are collected each morning and are passed to you by email or sms text etc.. You can speak to your PAs any time to update them on your movements or important and relevant information which they should be aware of. You can also email them this information if you prefer.
With regards to choosing your business mailing address you have the choice of over 80 throughout the UK. These are easy to set up within 48 hours.
With our virtual office solution you can work with the knowledge that your PAs will answer every call giving out a friendly and professional image. At the same time your business address provides the best impression for callers. You can also increase your local presence around the UK by adding further virtual office addresses and additional business lines with KBVO. Additional lines also are allocated a unique non-geographic number. Each additional business line can work in tandem your local addresses and be answered by your PAs who will know which business line has been called (Line One: London, Line two Birmingham, Line Three Manchester and Line Four Edinburgh). You can also select local 01 and 02 numbers as an additional service to match each address location.
There are many Virtual Office Services which are available. Please feel free to call and chat through what service would suit your business. We strive to do what we can to help you and your business, virtually.
We have been awarded for the second consecutive year "The Most Loved Telephone Answering Service In The UK". This was attained by going the extra mile for our clients and working to your requirements. Please put us to the test.
