Training Consultancy use Telephone Answering Services
Within the training industry it is always a factor that you are busy during the day (even at breaks due to candidates/clients
stealing a few private moments to ask a questions). This is not really a problem as you are performing your role as a first
class trainer who is focused on the course you are leading.
While your day is going well your phone calls are not being answered by a real person. They are going through to your
voicemail on your landline or mobile. It may be okay for your current clients who just need to speak to you later but as we
know your next call can be a new client and first imperssions last for a long time. WIth your Personalised Telephone
Answering Service in place, your assigned PAs (e.g: Kirsty, Diane, Alison and Sandra) will take care of all your calls
normally missed. Your PAs will greet each caller and find out what they are looking for, their contact details and contact
information. WIth your next course filing up fast they can even take the bookings from your next potential customer!
With your Personalised Service you can implament many features such as:
Have all calls answered in your company name or specific course name (have different numbers for each course offer) Your PAs will know where you are Your PAs will understand when you are free to return important calls Your course availability can be managed and bookings arranged Follow up calls to attendees can be made to receive important feedbackBy covering training companies from many sectors we understand how different your business is in the day to day
management of your time and therefore how you deal with enquiries.
Please feel free to call us on 0800 955 6488 to set up your number or if you have any questions. We are always happy to help.
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