Asbestos Removal Telephone Answering Service
Your business can be reactive or proactive but when you receive a call it usually a client who requires an immediate
response to either calm their fears or to arrange for your team to solve their problem.
Using a telephone answering service allows you to concentrate on your business with regards to developing and also
responding as required, depending on the message you receive from your assigned Personal Assistants.
Although there is always office administration to be done, the need to just have your phones covered by a full time
employee is is an added cost which can be done without. Your assigned PAs will only answer when you phone is
unanswered or engaged. You can then focus your energy on your business without worrying about missed calls.
It is a cost effective solution to have a known and trusted telephone answering service answering your calls which
would normaly have been missed. Each job is important and can lead to many other sites being commissioned.
Details you need from inbound calls can be as follows although you can determine what is needed:

Full Name

Business name (or private enquiry)

Address of site/house

Contact number (landline / mobile / email address)

Reason for call

Location the enquiry is about

How they heard about you
As you named PAs already have experience in answering calls from worried businesses and public. Ensuring a
professional telephone answering service is in place increases the trust and confidence for your callers. Rather
than relying on a voicemail asking for callers to leave a message they know that action is being taken. Getting the
appropriate details sent immediately to your phone gives you the edge to respond quickly, help the caller and
make that appointment!
any questions you may have.