Do I actually need to use a telephone answering service?

Are you missing calls or opportunities? If your answer is yes then you need Kendlebells services. Click here for an immediate call back or call us directly on 0800 083 2223 where you can chat directly with a PA.

Who will actually answer my calls?

You are assigned 2-3 named PAs who will always answer your calls and become part of YOUR team. Continuity, trust and confidence in your team is crucial and this is only possible by having the SAME team working with you, all the time.

What services are available?

Kendlebell provide businesses of all types and sizes with a wide range of personal telephone answering and virtual office services. Please feel free to Click here for an immediate call back or call us directly on 0800 083 2223 and have all your questions answered.

What are the costs for a Telephone Answering Service?

Costs should be straight forward and clear with no hidden charges. You should also be able to change your service requirements each month without compromising on customer service. Click here and see Kendlebells packages and costs.

How simple is it to set-up my personalised telephone answering service?

Your answering service can start immediately, however, Kendlebell recommend that you set-up your requirements by speaking to one of your assigned PAs before you start your service. This allows your PAs to understand YOUR requirements before the first call is taken. Your service with Kendlebell would be fully operational within 24hrs.

How do I receive my messages?

You can choose from either sms, email or fax. Your message delivery method can be changed depending on your daily requirements. Change your notification method by simply calling or emailing your Kendlebell PAs.

How will the Telephone Answering Service understand my business?

It is important that you can explain your business and ongoing requirements to the same PAs therefore ensuring continuity of a first class service. What you do, your movements, important callers, names and details for other members of your team etc should be known by your Kendlebell PAs.

Can I try the service before I sign up or can I speak to current clients?

If you are unsure of what a personalised telephone answering service can do for your business or you do not know how many valuable messages you currently miss, we would recommend Kendlebells Free Trial. If you would like to speak to a current client then we can also arrange this.

What is the length of contract for this type of service?

Kendlebell have an initial 3 month contract period. There after you only need to give one months notice. We are proud to have a client retention rate of above 98% which means that our clients stay with us because of the high level of service provided and not because they are stuck in a contract.

If you would prefer to have a chat with the PAs who work as part of our clients teams rather than just read the data, please feel free to call us directly on 0800 083 2223 or click here for an immediate call back.