Switchboard Support - Your Dedicated Receptionists - Just When You Need Them

Switchboards can get manic especially when your receptionists are dealing with multiple calls and visitors at the same time. KBVO provide a valuable service to our larger businesses who work with a switchboard due to the volume of calls and number of staff they have.

Let your KBVO receptionists (Awarded "The Most Loved In the UK" for the last 3 years) become part of your team and support you when you need it. Overflow when lines are busy, peak time volume calls or when you have sickness or absence problems. Outsourcing all your reception call activity is also something to do as it is cost effective for your business while maintaining a high level of professionalism and at the same time keeping things personal and human!

KBVO PAs will always work as part of your team and:

  • Answer as though we are in your office
  • Welcome the caller
  • Establish how we can help them
  • Contact the mosty appropriate person in your team
  • If no-one is available then we confirm the callers details, reason for call and send a message immediately
  • When messages are sent we can also copy in your existing receptionist so they can see who has called etc..

There are many processes we can follow and use to suit your specific Switchboard Support requirements. Call us on now 0800 083 2223 to chat through things and set up a completely free trial. No obligation and NO risk...apart from the risk of not wanting to stop your KBVO PAs service.

CALL US NOW ON

0800 083 2223
(from landlines)

0333 200 2505
(from mobiles)

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