Fulfillment and Customer Service Call Centre

Our partnership with various Fulfillment companies in the UK allows more businesses to reach their target markets. With our combined professional services we are able to provide a one stop solution for your UK and European fulfillment requirements. 
 
Your Solution:
  • KBVO provides a total call centre service (personalised telephone answering service for your business) supporting your customer enquiries and order processing services. Ensuring your products are available for ordering over the phone at all times you never miss any sales opportunity. Awarded "The Most Loved Telephone Answering Service In The UK" due to the quality and continuity of service provided for each customer.
  • Our Partners are well established European fulfillment companies based in the UK. Working with e-commerce and other companies who want to sell their products across the world without having to set up their own fulfillment department. Due to the combined volume of products being shipped the postage and packaging costs are significantly less than those of small companies - which saves our clients money.

You retain complete control of your sales process while KBVO and your Fulfillment Partner deal with making sure your customers receive their products as quickly and efficiently as possible.

Every aspect is covered:
  • You receive better margins due to very competitive postage costs
  • Your customer gets rapid delivery and local customer service
  • There are no customs delays or import duties on each order
  • Your inventory is monitored and reported to you so there are no inventory issues
With KBVO and your chosen Fulfillment Partner, the whole of Europe is at your fingertips. So if you want to target new markets, we're here to help.
 
Our Fulfillment Partners offer: 
  • Warehousing : Bulk shipment stored - packages, palletised or containers
  • Picking, Packing and Despatch - over 20,000 order per shift
  • Stock Control including audit trail from receipt of goods to despatch
  • Low Mail and Courier Rates
  • Delivery within one to three days
  • Next Day delivery within the EC if required
  • Bespoke online platform links to your or eBay, Amazon, Magento, OSCommerce eCommerce platforms or your website order system.
  • Years of experience in shipping worldwide!
  • For A Guide of costs: Please contact us and we can put you in touch with the most apropriate partner in the UK. You can then discuss your requirements directly with them.
For further information in general or to chat through any questions you may have, please feel free to call now on 0044 (0) 1236 868400 or email enquiries@kbvo.co.uk and we will be delighted to discuss how we can assist and support your business.

CALL US NOW ON

0800 083 2223
(from landlines)

0333 200 2505
(from mobiles)

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