Phone answering services and call handling services include capturing caller’s details, and asking qualifying questions. Call handling and phone answering instructions need to be agreed whenever taking on a new client to ensure that our call handling services are at there most beneficial to your company, giving you the confidence to concentrate on running your business. We provide call screening as part of our call handling and phone answering services to guarantee you get the most out of our services.

Virtual Call Centre Services

Virtual call centre services are handled by our PAs, call handling and phone answering services are done according to your requirements. Kendlebell also offers message handling for customers as part of our phone answering services, your messages can be forwarded on to you immediately by email, SMS text, pager or fax, and whichever best suits you.

If you don’t want your messages straight away we can hold and store them for you until you do. At Kendlebell our call handling and phone answering services are of the highest quality and enable us to provide our clients virtual office services in the UK that are second to none.