Call centre services are an integral part of the virtual office services we provide. With our call centre management system and experienced PAs, all response calls are efficiently managed. We offer a call delivery solution with outstanding management of customer relationships, giving you confidence to outsource your call centre services.

Our PAs will have a good knowledge of you and your business, this is beneficial to your business as we ensure your existing and potential customers get the impression that they are talking to one of your own staff and any queries they may have can be answered correctly.

Call Answering Service

Call answering services with Kendlebell ensure every client is allocated 2-3 PAs as part of our unique phone answering service, our PAs get to know not only your business but also your customers, creating a more personal experience, our call handling presents a professional image and gives the impression that they are speaking to one of your own staff. With our call answering service your customers will be able to speak to the same friendly and knowledgeable person.

As part of our phone answering services we monitor the number of calls you receive, what time of day they arrive and report this back to you. At Kendlebell we do our utmost to help you run your company to the best of your ability which is why our virtual office services can reduce business overheads.